Privacy policy

What we collect

• Your name, phone number and email address.
• Where you are, so we can come to you.
• Details about your vehicle, such as its make, model, registration and tyre size.
• For fleet customers, business and account details.

We do not collect card numbers through this website.

How we collect it

When you call or message us, when you send a form on this website, and when we carry out work on your vehicle.

How we use it

To quote, send a technician, carry out and invoice the work, reply to enquiries, manage fleet accounts and keep service records. We do not sell your information, and we do not use form enquiries for marketing without asking you first.

Who we share it with

Only the people needed to do the job: our technicians; payment providers such as Afterpay, Humm and Zip when you choose them; fleet card providers for fleet payments; the companies that host our email and this website; and anyone we are required to share it with by law.

Website data

This website uses Google Tag Manager to run Google’s advertising and analytics tools. They use cookies and similar technology to tell us which of our ads and pages lead to phone calls and enquiries, and Google handles that data under its own privacy policy. You can block these cookies in your browser settings.

Our hosting provider keeps standard server logs, such as IP addresses and the pages requested, for security.

Keeping it secure

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above or as the law requires.

Seeing or correcting your information

You can ask to see or correct the personal information we hold about you. Email info@mobiletyreworld.com.au or call 1300 689 868.

Complaints

If you are concerned about how we have handled your information, contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.